At a glance
A useful response connects each material argument to a specific transaction and an attached document.

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Keep the complete request
Record the receipt date, communication channel, response deadline and full list of requested information. A screenshot missing the start or end of the message may omit important conditions. Retain responses already sent and notifications received.
Connect explanations to specific transactions
Prepare a table: date, amount, counterparty, purpose, underlying document and attachment. Explain the actual substance of the transaction separately. The contract title and payment purpose alone may not reveal the full picture.
Check the attachments
Ensure that dates, amounts and names in the explanations match the statement and documents. If a document is missing, record that gap. Do not replace a lack of evidence with an unqualified assertion.
Agree the deliverable
The assignment may include analysis of the request, a draft response and an attachment inventory. Support with further correspondence is defined separately. The explanations prepared do not guarantee any predetermined bank decision.
Official sources
Sources checked on 24 October 2026. Practical recommendations on preparing materials are provided by the AML Expert editorial team. The procedure for a specific case depends on the documents and the applicable basis.