Typical scenarios within this site’s subject: questions to ask, materials to prepare and points that can be examined.
Typical scenarios
If an organisation introduces a new sales channel, its usual customer information process may no longer match its actual transactions. Internal documents may still describe the previous workflow between staff members.
Typical scenarios
If a calculation prepared for a bank shows receipts far above stated income, own-account transfers may have been counted repeatedly. One amount can pass through several accounts and appear as a credit on each statement. First define the calculation’s period, accounts, currencies and purpose.
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